Knoxville Civic Auditorium

The auditorium is advertised as a 2,500-capacity hall. Its theatre layout should not be confused with the Coliseum’s arena seating. Check the auditorium map for the performance you are attending, particularly when selecting between main-floor and balcony locations.

KCAC has three dedicated parking garages with approximately 2,500 spaces. The current parking page lists standard event parking at $20 and Ice Bears or Knoxville Symphony Orchestra parking at $15, with rates subject to change. Parking is cashless and the venue identifies major credit cards as accepted payment.

UT football park-and-ride uses a separate rate and operating arrangement. A shuttle product for Neyland Stadium is not the same as ordinary parking for a performance at KCAC. Check the intended event before purchasing a pass.

There is no elevator to the auditorium balcony. Accessible locations are provided on the main floor, making the selected level important for guests who cannot use stairs. Arrange the appropriate seat when ordering instead of relying on a relocation after arrival.

Assisted listening devices can be requested from the box office or guest-services staff. Interpretation requires advance coordination; the detailed policy asks for at least 14 business days. Contact KCAC early enough to identify the supported date and seating area.

The complex operates a clear-bag policy and subjects belongings to inspection. Backpacks, outside food, bottles or cans, weapons and noisemakers are among the prohibited items. Read the posted bag guidance before leaving home; a regular backpack should not be treated as an approved event bag.

Doors generally open an hour before the scheduled event. KCAC does not permit guests to leave and re-enter once admitted. Photography restrictions can depend on the production, and concert rules can differ from sporting-event rules.

First-aid offices are located in the auditorium and Coliseum lobbies; ask guest services for assistance. The Coliseum lobby also houses the box office, whose published regular sales hours are Thursday and Friday, 10 a.m. to 3 p.m. Event-day arrangements may differ.